Strategies for ensuring a smooth sales process and returning clients
Sales statistics have found that 40% of salespeople believe prospecting is the most challenging part of the sales process.
Selling your goods and services does not have to be a struggle. If you prioritize skill development, you can stay ahead of your competition.
The Mindset Queen, Kateline Skylark, is here to show you that selling does not have to be stressful. In this interview, she explains actionable steps to make sales more enjoyable and boost your business’s bottom line.
Kateline Skylar is a Business and Sales Coach who has assisted many people in strengthening their mindset and skills to consistently take inspired actions to achieve their most important business and life goals and dreams.
Here are Kateline’s tried and true tips for ensuring a smooth sales process and retaining customers.
Build that rapport
Learning how to establish a rapport is a necessary first step. Developing rapport means connecting with the person you’re talking to. If you both have a good rapport, asking them to do something will be simpler. This is why it’s important to get off to a good start. Occasionally, people initiate conversations with the intention of pitching something right away, which may irritate the other person. It’s always a good idea to get to know the person better, understand their needs, and figure out how to meet them. It is important to show genuine interest in the person before you, especially if you are trying to sell high-ticket goods and services or high investments. One common mistake people make is assuming people’s needs. Sending out generic messages and invitations without taking the time to learn about their potential clients, work, or pain points to determine if their offer is a good fit. Never make assumptions about what your customers want. Instead, build the connection, let your true self shine in this relationship building, and focus on your prospect.
#Tip 1- Take time to build the relationship.
Be empathetic
This attribute is innate in some individuals, while others may need more effort to develop it. With everything that has happened in the world in the last few years-pandemic, ongoing wars, and so on- not many people have this quality. Therefore, if you do, you have an advantage over your competitors. Having empathy, knowing how to relate to people, and having good communication skills will help you build an emotional connection with the prospect you have in front of you, and once you’ve done that, they won’t forget you. Because people may not pay attention to what you say to them, but they will remember how you made them feel. Taking the sale out of the equation and focusing on the human element and how you can help this person will yield amazing results. The cool part is that this is a trainable skill you can learn and start implementing in your business.
#Tip 2- Establish emotional connections with your clients.
Read the full interview on our blog- https://workee.net/blog/strategies-for-ensuring-a-smooth-sales-process-and-returning-clients
